In this
course, we look at the individual tools of marketing
communications. Specifically however we are investigating the
tools of sales promotion and personal selling. Both sales
promotion and personal selling share the characteristic of being
the most immediate of the promotional tools – both focus on
attempting to create or cause an immediate sale. Although a theme
of this course is the need for integrated marketing communications
plans based on the overlap and interaction between all the
different tools of promotion, often sales promotion and personal
selling are used closely together in promotional campaigns.
In this
course, you will need to read the following chapters from the
textbook:
Marketing Communications: Contexts, Contents and Strategies,
Chris Fill (1999) second edition, Hemel Hempstead: Prentice Hall
Europe. The textbook is not included in the price of the course
and should either be purchased or borrowed separately.
Chapter
18: Sales Promotion
Chapter
19: Sales Promotion Techniques
Chapter
22: Personal Selling
After
completing this course, you should be able to:
-
understand the role of sales promotion in the marketing
communications mix
-
explain
the range of sales promotion methods and current thinking about
how they work
-
develop
plans for using sales promotion strategically in a range of
applications and settings
-
understand the role of personal selling in the marketing
communications mix
-
explain
the range of selling roles and tasks and current views about how
selling works as a communications tool
-
explain
the issues in planning and managing personal selling in the
communications mix
-
evaluate some key trends and developments in personal selling.