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PERFORMANCE AT WORK

Training activity may place emphasis on a number of different factors:

  • the development and acquisition of knowledge
     

  • the development of skill
     

  • the changing of attitude.

Defining the current position and identifying what is needed in the future in each of these areas is a complex and challenging task for managers. Every individual employed in the organisation ought to be covered in the assessment and identification of training and development. This includes research scientists, salesmen and saleswomen, accountants, typists and chief executives.

After participating in this course, you should be able to:

  • describe ways of identifying training needs
     
  • recognise potential solutions to identified training needs
     
  • describe methods for monitoring training
     
  • identify methods for reviewing the performance of individuals
     
  • understand discipline and grievance procedures
     
  • describe strategies to support employees in improving their performance.

In working through this session, you will practise the following BTEC common skills:

  • Managing and Developing Self
     
  • Working with and Relating to others
     
  • Communicating
     
  • Managing Tasks and Solving Problems
     
  • Applying Numeracy
     
  • Applying Technology
     
  • Applying Design and Creativity


Course Content

Objectives

 

Identifying training needs
Assessing organisational needs
Assessing individual needs
Use of appraisal interviews
Training is not always the best option

Providing training
Integrating individual and organisational solutions
Planning training and development
Time constraints

Reviewing training activities
 Validation and evaluation
Subjective judgements
Norm-referenced and criterion-referenced measurements
Formative and summative assessment
Cost effectiveness

Individual performance reviews
Appraisal systems
Personality and psychometric tests
Assessment centres
Informal methods

Discipline and grievance
Discipline
Unfair dismissal
Constructive dismissal
Grievances

Support strategies
Counselling as the main strategy

Summary

Tutor-marked Question Paper

Qualification: Certificate of Completion in Performance At Work

£ Cash Price

£ Deposit

£ Instalments

no. of  payments
50      
The total amount payable over the term's period, is no more than the total cash price of the course. (APR = 0%). Written quotations are available on request.

Or find out about the advantages of Optional Affordable Study Plans

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