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INDIVIDUAL AND INTERPERSONAL BEHAVIOUR
Byte size learning skills course of 1 comprehensive
session
Most of the research into human motivation has been
carried out in respect of work. Some of these ideas and research
results are complex, with Researchers attempting to identify the
factors that motivate, or prevent motivation in people.
After participating in this course, you should be able to:
- describe the motivational theories of Herzberg and Maslow
- briefly review the main theories of personality
- describe the major theories of perception
- relate personal factors, role theory and conflict to individual
attitudes and behaviour
- describe the organisational issues relating to individual attitudes
and behaviour.
In working through this session, you will practise the following BTEC
common skills:
- Managing and Developing Self
- Working with and Relating to others
- Communicating
- Managing Tasks and Solving Problems
- Applying Numeracy
- Applying Technology
- Applying Design and Creativity
Course Content
Objectives
Motivation
Herzberg's theories
Maslow's theories
Personality
Personality theories - Freud, Carl Jung,
Adler, Horney and Fromm,
Eysenck,
Isobel Myers and Katherine Briggs
Humanistic theories - Carl Rogers, Abraham Maslow ,
Perception
Nineteenth-century theories
Behaviour analysis theories - Pavlov, Edward Thorndike, B.F. Skinner,
Gestalt analysis theories
Role theory and conflict
Organisational issues
The move towards non-hierarchical organisations
The recent impact of standards of performance
The concept of quality assurance
Global competition
Manager development and management
development activities
Summary
Tutor-marked Question Paper
Qualification:
Certificate of Completion in Individual and Interpersonal Behaviour
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