Communication is of vital importance in an organisation.
This communication can take many forms. In this course, we look at the
written form, and how to get the maximum benefit from your business
writing whether it is a short memo, a letter or a formal report. This will
also help you with all your written communication including preparing
assignments in your study programme.
The key to improving any written
communication is practice, so you will find several writing exercises to
complete. You should do these with care. However, in some of
the activities you will be writing using the case study approach.
The
skills you will learn in this course will also help you in everyday life -
writing letters to your bank manager, or requesting information on a
particular company product, or to complain about the accommodation on your
dream holiday.
Introduction
Objectives
Introduction to Effective Business Writing
Introduction
Composing process
Macro-editing:
highlighting, emphasising and connecting ideas
Writing effective
paragraphs
Micro-editing: sentences
and words
Summary
Writing Letters, Memos and Faxes
Introduction
Function of business
letters and memos
Business letter
Memorandum
Fax
Email and the Internet
Summary
Writing Effective Reports
Introduction
What is a report?
Types of report
Report formats
Other report formats
Approach to writing
business reports
Using graphics
Presenting reports
professionally
Summary
