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COMMUNICATIONS FOR MANAGING PEOPLE

Byte size learning skills course of 1 comprehensive session

There are many ways of giving orders. One extreme is the 'dictator' type of manager who is dominating, makes quick decisions, overrules anyone who dissents and, as a consequence, ends up with poor decisions. At the other extreme you might find the 'country club' type of manager who ensures that everyone feels good, but little action is taken or progress made.

Most people, at some time in their life, are asked to pass on skills, information or ideas, to someone who may be new to the job. You may be asked to do this formally, at a certain time of the day, against a written schedule, or informally, when it suits both you and the trainee best. In either case, there are some important issues to consider.

After participating in this course, you should be able to:

  • recognise the factors which influence the style of giving orders
     

  • explain the stages and styles of instruction
     

  • recognise the principles and main ingredients of team briefing
     

  • describe the purpose and structure of effective reports
     

  • describe the purposes and key stages of presentations.

In working through this session, you will practise the following BTEC common skills:

  • Managing and developing self
     

  • Working with and relating to others
     

  • Communicating
     

  • Managing tasks and solving problems
     

  • Applying numeracy
     

  • Applying technology
     

  • Applying design and creativity


Course Content

Objectives

 

Giving orders
Task/Group Process Matrix

Instruction
Analyse
Set learning objectives
Prepare instruction and prepare the learner
Demonstrate and practise
Follow up

Training and development styles
 Behaviourists
Structuralists
Functionalists
Humanists

Team briefing
The Core Brief
The Local Brief

Reports
 Report structures

Presentations
 Preparation
The presentation
The follow-up

Summary

Tutor-marked Question Paper

Qualification: Certificate of Completion in Communications for Managing People

£ Cash Price

£ Deposit

£ Instalments

no. of  payments
50      
The total amount payable over the term's period, is no more than the total cash price of the course. (APR = 0%). Written quotations are available on request.

Or find out about the advantages of Optional Affordable Study Plans

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